As association professionals, communication skills impact nearly every aspect of our work—supporting members, partnering with leaders, working as a team, and more. To be truly successful in this industry and to gain the traction you need to move your association’s initiatives forward, you must be able to communicate effectively.
Here are three tips to communicate with confidence and not only ensure clarity but also build trust and genuine connection in every conversation.
Succession planning is important for any position, but especially critical for your Executive Director. As the Board’s only staff member or the direct supervisor for all other staff, planning for this succession weighs on both the Executive Director and the Board to plan for successful and smooth transitions. Both the Board and Executive Director must work together to future-proof the association so it may withstand inevitable changes at the helm.
Leadership transitions are always a big moment—but in membership-based associations, they carry even more weight. Leaders aren’t just handing off responsibilities, they are upholding the trust of their members, supporting volunteer leaders, and ensuring continuity of services that directly impact people’s careers, causes, or communities. Good news is, change doesn’t have to derail progress.
With clear communication, intentional planning, and a member-first approach, your association can navigate a leadership transition without losing momentum—and even build new energy along the way.
Your own networking habits—and those of your board colleagues and association management staff—can directly influence member engagement. When association leaders and teams build strong, intentional connections inside and outside the organization, it leads to better-informed decisions, stronger alignment, and a more engaged member base.
