Our Culture

At Impact, we’re more than just the services we offer. We’re the problem-solvers you can turn to when you’re in a bind, the experts you can look to when you need guidance, and the partners you can trust to help you succeed.

Our mission is to provide customized, transparent, and forward-thinking association management services to help small to medium-sized associations establish the foundation they need to not only grow, but thrive.

Whether it’s operations, financials, marketing, events, strategic planning—you name it—our team is here to help.

Our Values

We love what we do, and it shows. Our team is passionate about supporting associations to help them surpass their goals and achieve milestones. Which is why we hold ourselves to such a high standard of performance.

Our core values guide us to be the best partners we can be for our clients:

• Quality

• Teamwork

• Flexibility

• Communication

• Productivity

• Trust

• Respect

• Accountability

Our Team

Our team of talented and empowered professionals are truly the best the association management industry has to offer.

Our highly-skilled and passionate association professionals have a wealth of knowledge and years of experience catering to the unique needs of small- to medium-sized associations. Together we strive to make a difference for our clients and the members they serve, while having some fun in the process.

At Impact, we also believe in maintaining a quality work-life balance. Our team enjoys flexible hours and most positions have the ability to work 100% remote. While the majority of work is expected to be done within our core hours, as long as client needs are met team members are encouraged to choose their own work schedules and establish routines that fit into their lifestyle and meet their needs, both on and off duty.

When you work hard, you get to play hard! Our team enjoys the chance to bond and de-stress during monthly team activities and experiences, such as virtual and in-person happy hours, coffee chats, arts and crafts nights, office games, and more.

We also offer regular professional development opportunities and encourage our team to participate in quarterly continuing education on topics relevant to the association management industry.

Impact’s Culture and Professional Development Committees ensure all of these opportunities align with the needs of their fellow team members.

Our Commitment to DEI

Impact stands in support of all communities that make up our diverse nation and world. We are committed to fostering a culture of diversity, inclusion, equity, anti-racism, and cultural competence among our leadership, staff, and members. We recognize that diverse teams make the strongest teams, and embrace diversity and equal opportunity in a serious way.

Our Communities

We are incredibly proud of the communities we live and work in, which is why we give back at every opportunity.

We participate in charitable giving opportunities with local organizations such as Movers for Moms, the Empty Stocking Club, Feeding America, and more. Our team members can also participate in paid volunteer activities throughout the year.